The Subtle Art of Provoking Serendipity

by david on July 26, 2010

You don’t reach Serendib by plotting a course for it. You have to set out in good faith for elsewhere and lose your bearings … serendipitously.
- John Barth, The Last Voyage of Somebody the Sailor

A teacher of ours at the GreenMBA, Julianne Maurseth, likes to say, “People gather and things happen.”

And what is the most wonderful thing that can happen when people gather? That would be serendipity.

Serendipity is the emergence of desirable novelty from a chance encounter, the discovery of something wonderful, unknown and unpredictable. It is the act of unexpected cross-pollination, the seed of something new.

Much of lasting value comes into being serendipitously. How many of the most amazing things that have happened to you have happened because of an overheard word, an accidental encounter, a connection made by a friend? Serendipity is the antithesis of control.

As Isaac Asimov said: ‘The most exciting phrase to hear in science, the one that heralds new discoveries, is not “Eureka!” but “That’s funny.”‘

Serendipity is fundamental to how the universe works.

So how do you best generate serendipity? How do you create an ecosystem of innovation, a culture of creativity? How do you nurture the conditions for it to occur?

  • Gather requisite diversity.
    • Seek originality in each person, as that amplifies the creative potential of the network. Find the positive deviants.
    • Bring people together with shared values, focus, and high cognitive diversity.
    • Add novelty–people who don’t already know each other–into the system.
    • Find people who are actively seeking serendipity, as that will amplify the serendipitous nature of the network. Such people will have large active networks.
      • Serendipity occurs when you go looking for it. The more connected you are to the more different things, the more serendipity will emerge. Knowing 100 people leads to a different order of serendipity than knowing 10 people.
      • Serendipity occurs when you recognize it – it is present all the time, if you are looking for it.
  • Nurture a sharing, evolutionary culture.
    • Set a generative field by modeling the culture as one that values openness, collaboration, social, playfulness, the future, communication, exploration, learning, diversity and creativity.
    • As in improv, the key to nurturing the emergence of the collective flow is to dance with it, play with it, and seek joy with it.
    • Seek coherence not synchronization.
  • Weave the network together.
    • Move the culture from: attention -> awareness -> caring -> engagement.
    • Help people gain familiarity and trust in the network.
    • Encourage parallel communication to flow.
    • Once the network gains coherence, a meta neural network begins to emerge, a field of serendipitous possibility.
  • Issue a provocation.
    • Set the system into dynamic motion.
    • Ask the right question to stimulate the collective evolutionary potential of the network to unfold.
    • Light the spark, that illuminates the whole to itself.

So though you may not know which way you need to go to reach Serendib, or even where it is, there is a way to greatly increase the possibility of reaching that destination, wherever it may be.

You will be surprised at what unfolds!

(#appreciation for inspiration, including, but not limited to @NurtureGirl, @VenessaMiemis, @RossDawson, @kevince, Napier Collyns, @RaineBjorendahl, @InnovationWatch, Bob Horn, @graham_iff, Maureen O’Hara, Roshanda Cummings, @jhagel, @CreatvEmergence, and @curtisogden)

Related posts:

  1. Becoming Part of Global Mind
  2. Being a Network
  3. A Culture of Innovation is the Key to Our Future
  • http://interactioninstitute.org/blog/ Gibran Rivera

    Thank you David! You are right on! I think it will help us to find ways to fold these steps into “directional” or “planning” or “action” processes – how do we satisfy people's desire to know where they are going while making room to get where we really need to go?

  • davidtlang

    David,

    I love this piece. I've been thinking a lot about Serendipity Tools. What would one look like? How would it operate?

    I created Feast of Strangers a month ago. One idea for a Serendipity Tool…
    http://feastofstrangers.com/about

    I'd love to hear your thoughts on it…

    David

  • http://twitter.com/davidhodgson davidhodgson

    Gibran: Striking the balance that holds open sufficient space for the future to emerge, whilst also satisfying the demand to know where we are going is a fundamental tension. And it is a dynamic tension between the polarities of doing and un-doing that needs to be continually navigated.

    David: Feast of Stranger looks like a great idea. I'd love to hear how that works in practice. It could potentially be very generative, but the lack of sufficient familiarity may inhibit open exchange. It could, however, given the right magic, create an interesting dynamic if you ask each person to invite one of the more unique (but curious, open and social) people they know…

  • davidtlang

    You're exactly right. I haven't hashed out the details, but you'd be surprised what emerges when you gather this ensemble of dyadic relationships. The unfamiliarity breeds curiosity.

    But focusing on the first part of my comment, if you had to design a serendipity tool, what are the components/qualities/characteristics?

  • http://twitter.com/davidhodgson davidhodgson

    hmmm – that is a good question – i will reflect on that :)

  • John Hagel

    Wonderful perspective on serendipity, very complementary to our case for the opportunity to shape serendipity in our new book, The Power of Pull. However, it is interesting that we focused more on the techniques for increasing serendipity by unexpected encounters with new people while the focus of this posting appears to be more about generating unexpected ideas from a group of people.

  • Pingback: Finding Serendipity And Sparking Creativity - PSFK

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  • http://twitter.com/ShareableDesign Shareable

    David, great post. I would add to this a different understanding of time than our typical Cartesian or utilitarian approach. Goal setting, deadlines, and metrics are not good for serendipity.

    Once you set up the conditions you describe, keep the game open ended, be patient, and have faith that good things will happen. The most important thing is a shared intention. If you're looking for big changes in your life, organization or community, the timescale is in years and decades.

    I've experimented with this myself, and it really works.

    Neal

  • http://twitter.com/orgnet Valdis Krebs

    “You don’t reach Serendib by plotting a course for it.”

    Yes David, you can plan a course for serendipity — some networks, and combinations of them, are more serendipitous than others. There are no guarantees, or exact goals, but “increasing potential and possibility” can be planned/structured for…

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  • Anne Perschel aka @bizshrink

    Terrific post that adds something different to the mix. Thanks. My experience has also been that serendipity also comes from the openness, time and energy of deepening relationships and understanding the underlying truths, assumptions, and thoughts of with people who are in the mix. This goes to your point about trust.

    Twitter has become a great source for serene-dip-ity in my professional life. It has facilitated multiple collaborations that have resulted in new ideas, research, and a shared vision for a leadership model that brings an end to the Gender Agenda. NOW Leadership is where the masculine and the feminine harmonize – SERENDIPITOUSLY!

    The ability to collaborate with colleagues across the globe is amazing.

    Adding to your thoughts on the subject

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  • John Hagel

    Great post – there is an interesting distinction between serendipitous encounters with new ideas and serendipitous encounters with new people.  In our book, The Power of Pull, we devoted an entire chapter to techniques for shaping serendipity, focusing on serendipitous encounters with new people.  We make the case that we can significantly shape the probability and quality of these serendipitous encounters through the choices we make on a daily basis. http://amzn.to/nx98If

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